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Privacy Policy & Cookies
Last updated: 16 June 2026

About us

"We", "us" and "our" refer to Hikaru Coaching Ltd (13797389 ), a company registered in England and Wales, with its registered office at 2 The Glen, Croydon CR0 5EN.  Our contact email is info@hikarucoaching.com. Hikaru Coaching Ltd is the data controller responsible for your personal data.

"You" refers to you, a visitor or user of our website.

Your data is kept confidential and our business is based on protecting client confidentiality. We take appropriate technical and organisational measures to protect your personal data in accordance with applicable law.

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What do we collect from you:

  • When you submit the contact form, we collect your name, email address, and message. This data is sent to our email inbox and used solely to respond to your enquiry. We process it on the basis of our legitimate interests in responding to enquiries submitted through our website. A notice of this processing is displayed beneath the Submit button on the contact form.

  • Website analytics: We use Wix Analytics to understand how visitors use our website. Wix Analytics places cookies on your device to collect data including your IP address, device type, browser, and pages visited. Wix processes this data as our data processor. We enable Wix Analytics cookies only after you give your consent via our cookie consent banner.

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​Processing Activity                                                  Lawful Basis                                                         Retention Period                              - Contact form submissions (name, email address, message).                                             - Legitimate interests: We have a legitimate interest in responding to enquiries        -12 (twelve) months from the date of last contact, after which 

                                                                                                                                                       submitted through our website.                                                                                     data is deleted.

- Website analytics via Wix Analytics (IP address, device data, browsing behaviour).      - Consent, given via the cookie consent banner.                                                            - Per Wix's data retention policy. See wix.com/about/privacy.

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How do we handle collected information:

  • Contact form submissions are received to our email inbox, which is provided by Google LLC (Google Workspace). Website analytics data is processed by Wix.com Ltd. Both companies act as our data processors and are listed in the Processors section below.

 

Your rights: 

  • You have the right to request a copy of the personal data we hold about you (right of access — Art. 15 UK GDPR).

  • You have the right to request correction of inaccurate or incomplete personal data (right to rectification — Art. 16 UK GDPR).

  • You have the right to request deletion of your personal data where we have no lawful basis for holding it (right to erasure — Art. 17 UK GDPR).

  • You have the right to request that we restrict our processing of your personal data in certain circumstances (right to restrict processing — Art. 18 UK GDPR).

  • You have the right to receive your personal data in a structured, commonly used and machine-readable format where processing is based on consent or contract (right to data portability — Art. 20 UK GDPR).

  • You have the right to object to our processing of your personal data on grounds relating to your particular situation (right to object — Art. 21 UK GDPR).

  • You may withdraw your consent or object to our processing at any time by emailing info@hikarucoaching.com. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

  • We will respond to any request within one (1) month of receipt (Art. 12 UK GDPR).

  • If you have concerns about how we handle your personal data, please contact us at info@hikarucoaching.com.

  • You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

 

Cookies: 

  • Cookies are small data files stored on your device by your browser. We use the following categories of cookies:

    • Strictly necessary cookies: these are required for the website to function and cannot be switched off. They include security, session management, and consent management cookies set by Wix and Usercentrics for Wix. They do not require your consent.

    • Analytics cookies (Wix Analytics): These collect information about how you use our website, such as pages visited, your IP address, and session data. They are non-essential and are placed only after you give your consent via the cookie banner. You may withdraw consent at any time by clicking the cookie settings icon on our website.

  • For a full list of cookies, including provider, purpose, and duration, please see our Cookie Declaration.

 

Third-party websites:

  • Our website may contain links to third-party websites (e.g., LinkedIn, Instagram). Once you leave our website, we have no control over how those third parties collect or use your data. Please review their privacy and cookie policies before providing any personal information.

 

Third-party services: 

  • We use the following third-party service providers as data processors. Each processes personal data only on our instructions and under a data processing agreement.

 

 

Process                                               Role                                                 Location                             Further information

Wix.com Ltd                                                         -> Website platform and analytics                     -> Israel; USA                                      -> wix.com/about/privacy

Usercentrics GmbH                                              -> Cookie consent management                       -> EU (Germany)                                 -> usercentrics.com/en/wix-privacy-policy/

Google LLC (Google Workspace)                       -> Email — contact form enquiries                    -> Email — contact form enquiries.  -> workspace.google.com/terms/dpa/

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International data transfers

  • Wix.com Ltd (Israel and USA): The United Kingdom has recognised Israel as providing adequate protection for personal data, so no additional safeguard is required for transfers to Wix in Israel. Wix also uses infrastructure in the United States; those transfers are governed by the Wix Data Processing Addendum, which incorporates standard contractual clauses approved under UK law.

  • Usercentrics GmbH (Germany): Data is processed within the EU. No transfer outside the UK/EEA occurs.

  • Google LLC (USA): Data is processed in the United States under the Google Workspace Data Processing Amendment, which incorporates standard contractual clauses and the UK International Data Transfer Addendum issued by the ICO. 

 

Communications:

  • Please be aware that email is not a fully secure method of communication. We recommend you do not send sensitive personal information by email. 

 

Changes to this privacy notice:

  • We may update this privacy notice from time to time. We encourage you to review it periodically. Where changes are material, for example, where we introduce new processing activities or change the lawful basis, we will take reasonable steps to notify you, such as posting a prominent notice on our website.

 

Contact us:

For any questions about this privacy notice or our data practices, please contact us at info@hikarucoaching.com.

 

Terms of Use
Last updated: 17 June 2026

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About these Terms

These Terms of Use (the “Terms”) govern your access to and use of the Hikaru Coaching website (the “Website”). By using the Website, you accept these Terms. If you do not accept them, please stop using the Website.

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Copyright and intellectual property

All original content on the Website, including text, images, graphics, and logos, is owned by Hikaru Coaching Ltd or licensed to us, unless otherwise stated. Any third-party content remains the property of its respective owner.

You may not copy, reproduce, or republish any content from the Website without our prior written permission.

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Acceptable use

You must use the Website for lawful purposes only. You must not:

• use the Website in a way that breaches any applicable law or regulation;

• transmit unsolicited or unauthorised advertising or promotional material; or

• attempt to gain unauthorised access to, or interfere with, any part of the Website.

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Website content disclaimer

The information on the Website is provided for general information only. It does not constitute professional advice and should not be relied on as such. We make no representations or warranties as to the accuracy or completeness of any content on the Website.

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Limitation of liability

To the extent permitted by law, we exclude all liability arising from your use of, or inability to use, the Website or its content. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded under English law.

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Third-party websites

The Website may contain links to third-party websites (e.g., LinkedIn, Instagram). Once you leave the Website, we have no control over how those third parties collect, process, or use your data. Please review their privacy, cookie, and other applicable policies before providing any personal information.

 

Governing law

These Terms are governed by the law of England and Wales. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of England and Wales.

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Changes to these Terms

We may update these Terms from time to time. We encourage you to review them periodically. Where changes are material, we will take reasonable steps to notify you, such as posting a prominent notice on our website.

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